Accessibility at the Drill House
Out There Arts are committed to ensuring the Drill House is an inclusive, safe and accessible space for everyone. We want everyone to feel welcome at the Drill House regardless of ability, disability, neurodiversity, age, gender, race, cultural and social background, location, faith, and sexual orientation. We are deploying a variety of initiatives in place to remove barriers to attendance and greater engagement.
Access Officer
Our access team are responsible for ensuring Out There Arts not only complies with the Equality Act 2010 but goes above and beyond. We are always working to improve the accessibility of our services and venues.
For all access enquiries we respond within 2 working days. You can contact our access officer, Marcin Rodwell, by:
Email: access@outtherearts.org.uk
Telephone: 01493 745458
Letter: The Drill House, York Road, Great Yarmouth, NR30 2LZ.
Travel Guide
Parking
Unfortunately, the Drill House does not have its own designated parking and most of the parking around the Drill House is Resident Permit Holders from 8am-6pm. However, as most of our events are after 6pm you can park on these streets for free. In addition, there is an abundance car parks surrounding the area. There is also space outside the Drill House for picking-up, dropping-off and loading.
The nearest car park is the King Street Car Park, 39 Howard St S, Great Yarmouth, NR30 2PS. This is located 0.2 miles away and offers short stay parking. There are 201 spaces including 13 disabled spaces. Charges apply to all these spaces however parking is free everyday after 4pm and additionally free after 12 noon on Wednesdays.
In addition, if you are a Blue Badge holder it is possible to park on the seafront for free. You are also entitled to park for up to three hours on permitted double-lined areas if you display a Blue Badge and a parking clock set to the time you arrived. For more information on Blue Badge Parking please see government website.
Public Transport
The Drill House is accessible by both train and bus. The closest bus stop is at the Market Gates Shopping Centre, Great Yarmouth NR30 2BG which is 0.2 miles away. The buses are well connected with Norwich, Lowestoft, Gorleston, Beccles, Bungay and operate a regular service. The bus times are available here.
The nearest train station is Great Yarmouth, Acle New Rd, Great Yarmouth, NR30 1SD which is located 0.7 miles from the Drill House. The station has step-free access throughout including ramps for train access, wheelchairs upon request, an induction loop and accessible ticket machines. Additionally, there are toilets accessible using a radar key which are located on the concourse and available when the station is manned. Train times and more information on Great Yarmouth train station is available here.
As the station is not particularly close to our venue it may be necessary to get a taxi from the station. There is a taxi rank outside the station but if you would like to book a taxi in advance the details are below.
Taxi
When booking a taxi ask the driver to drop you off on York Road outside the Drill House where there is step-free access to the venue.
Local Taxi Services:
- Anglia 01493 855855
- Compass 01493 445544
- Swift 01493 300300
- Albies 01493 331111
Arriving at the Drill House
The Drill House has step-free access throughout and is all on one floor. When arriving at the Drill House entrance on York Road there is a small decline of 1/15m to access the double doors into the foyer which is in total 6m from the pavement. The doors open by pulling and are quite heavy therefore if you require assistance, please call 01493 745458 in advance and we can arrange for some to assist you. The doors span 2.9m and are 1.4m wide each. The handle to open the doors is 40cm off the ground and extends up to 2.1m. There is no lip when entering through these doors and the flooring is level once inside the foyer.
Through the foyer there is 4m before the next set of doors that open up into the South Hall. These doors will usually be open during events. However, in the rare circumstance that they are not, please ring the doorbell which is directly in front of the doors at a height of 1.4m and someone will arrive promptly to assist you.
Customer Services
Out There Arts staff are always happy to help and will greet you with a smile. If you need assistance at any time during your visit, please do not hesitate to approach a member of our Front of House team.
Venue Description
The Drill Hall is split into the North Hall and the South Hall with a large divider that can open the space into one large hall. The South Hall is where you enter the building and is where the bar is located. The bar is 6m to the right of the entrance and is where you will find our Front of House team members. The South Hall also contains our accessible toilets, please see below.
Our courtyard is accessed via the South Hall through the large doors at the back left which are 2m wide when both are open. There is a small ramp from the South Hall down into the courtyard and once you reach the courtyard the ground is even. In the case, this ramp is not present, please request it from a member of the Front of House team.
Seating
Seating will be mandatory for selected events and where events are standing based, seating will be available on request, if need any assistance please ask a member of staff.
Where necessary, some events will have space marked out for those in wheelchairs or with hidden disabilities. Please speak to our Front of House team when you arrive, and they will direct you to the space. Alternatively, if you would like to request space be reserved for you, please email access@outtherearts.org.uk or call 01493 745458.
Accessible Toilets
The Drill House has accessible toilets which are in the South Hall 6m to the right of the entrance, these also have accessible signage. The toilet is unisex and has baby changing facilities. The room is 2.6m by 2.3m with a door width of 85cm. The toilet is right-hand transfer and has a horizontal rail which is 70cm from the ground. Additionally, there is an alarm cord that is accessible from both the floor and the toilet. There are two red bangles, one 10cm from the floor and the other 80cm from the floor.
Quiet Room / Prayer Room
We have a quiet room that can be used to chill out or as a prayer room. The room is located in our South Lock-Up which is accessed via the courtyard. When you exit the South Hall and into the Courtyard turn left and go 5m to your left. Here you will see sliding doors that open into the South Lock-up, this entrance does require an incline of 5 steps. If you require step free access, we can open the gate to the left hand-side of the South Lock-up where you can access the room from the street. The Quiet Room will be open at all times during events.
In the room you will find sensory equipment, ear defenders and fidget toys.
Facilities for Families
The Drill House has step-free access meaning it is easily accessed by pushchairs.
Baby changing facilities can be found in the accessible toilet, please see above.
Additionally, every Saturday we host Family Saturdays at the Drill House which are entirely free. Family Saturdays are 2-hour sessions comprising of craft-workshops, nutritionally balanced meals and circus workshops. You can find out more information or book here.
We have limited highchairs which are available upon request, please speak to a member of the Front of House team.
Parents are welcome to breastfeed or bottle-feed at the Drill House.
Lighting
Certain events at the Drill House may have low lighting, please alert a member of staff if you wish to be escorted throughout the building.
Strobe lighting may be used at some of our events. Nevertheless, this will always be broadcast with warning signs. If you would like to know about the presence of strobe lighting prior to booking, please do get in touch.
Personal Assistant Tickets
We offer complimentary tickets for carers or companions or personal assistants. Please email access@outtherearts.org.uk or call 01493 745458.
Customers with Medical Requirements
The Drill House is welcome those who need medicines, soft drinks, food, or equipment for medical reasons. If you need a private space, our Quiet Room available on request. Moreover, if you have an emergency please approach our Front of House team, one of whom will be First Aid trained.
Guide and Assistance Dogs
Guide and assistance dogs are more than welcome at the Drill House, including assistance dogs in training.
The nearest green space to walk your dog is St George’s Park, Crown Road, Great Yarmouth, NR30 2JN which is 240 yards from the Drill House.
Water bowls for guide and assistance dogs are available on request from the bar in the South Hall.
Special Educational Needs
We offer SEND friendly Circus School classes at our Drillaz Circus School which allows children with disabilities or Special Educational Needs to enjoy the fun of the circus with their parent/carer. These classes provide an inclusive and safe environment for children aimed 6-18 years. If this is something that interests you, you can get more information and book here.
In terms of sensory access, our Quiet Room is equipped with ear defenders and sensory equipment. Please ask a member of staff and they will direct you to this.
Content Warnings
At Out There we think it is important that our audience are fully informed regarding the content of the show or event they are taking part in. Therefore, where shows may include distressing themes, we issue content warnings that are publicised prior to the event. This ensures that no one is caught off-guard by content that they may find triggering.
Digital Access
Out There is committed to making our digital information and marketing accessible to all. We ensure all information, guides and print is available via our website and scalable. We strive to make sure that information is presented clearly with simple design layouts and high contrast colour schemes. Moreover, all text meets the minimum font size of 7pt and crucial information is displayed using font size 14pt and above. Where possible, we try to provide audio descriptions, subtitles and alternative text for online content and films.